FAQ
YO – SIS – CO
All donation requests can be submitted via our contact us page. Be sure to include your contact information. Please note that a representative will contact you if you meet our donation criteria.
Benefits to your body:
We use bamboo fabric in all our undergarments. Like cotton, bamboo fiber is naturally breathable and wicks moisture away from your skin. Unlike cotton, bamboo fabric allows moisture to evaporate into the air quickly. That means no your sweat won’t keep you wet. Also, the fabric is light-weight and silky soft.
Other benefits of bamboo fabric
- Anti-bacterial
- Anti-fungal
- Hypoallergenic
- Thermo-regulating (keeps you cooler in the summer and warmer in the winter)
- Wrinkle-free
- Static-free
- Odorless
- Durable
Benefits for the planet:
Bamboo is sustainable, unlike cotton, bamboo requires very little water to grow and it yields up to 30 times more per acre than cotton, making it a much less resource-hungry crop.
Other benefits of bamboo:
- No fertilizers or pesticides required
- Extremely fast-growing plant
- Can be continually re-harvested without harming the environment
- Bamboo fabric is biodegradable at the end of its useful life
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We have set out to make some of the most innovative and stylish bags in the world, and we want to make sure we back that up with a risk-free 30-day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there are absolutely ZERO risks in buying something from our website and trying it out. If you don't like it, no hard feelings, we'll make it right.
Please contact us if you need assistance.
YOCISCO primarily ship via USPS.
Starting in Spring 2020 some items will be shipped via FedEx.
We process major international debit and credit cards including Visa, MasterCard, American Express, Discover, JCB, Diners Club.
Please find our underwear and shirt size chart below
*swimwear size chart is being updated. Please order one or two sizes up
All returns for refund and exchange must be received no later than 30 days from the original purchase date. The items you are returning must also be in like-new condition (unwashed and original hang tags).
All sale items are final sale.
Gift cards are not eligible for return.
Third-Party retailers:
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- Items purchased from other retailers and local stores may not be returned to YOCISCO directly.
Bamboo underwear will maintain their special qualities when washed in cold to warm water (up to 105 degrees Fahrenheit / 40 degrees Celsius) with a gentle detergent, free of bleach. You may want to use a gentle cycle for all YOCISCO Underwear. If necessary, bamboo underwear can be dried in a clothes dryer on the cool setting.
At YOCISCO, we promise to stand behind our products and offer a 100% money-back guarantee. We want to gain your trust and our goal is to become your favorite brand of undergarments. If you are not satisfied with your YOCISCO underwear within 30 days, we will refund your money with no questions asked. Now is the time to experience the World’s Best Underwear.
Read full conditions
LIABILITY RELEASE
Our bags are designed and built to work well with nearly all lifestyles, and we believe our products are very safe to use. YOCISCO is not liable for damage to any items packed in our bags or in your surrounding environment as a result of using them. YOCISCO is also not liable for bodily injury to yourself or others as a result of carrying or using our products.
YOCISCO means I’m Confident. It is named after the founder’s namesake, “Cisco.” YOCISCO also means “I Cisco” in Spanish, which we translate into “I’m confident.” When you have on the right pair of underwear it boosts your confidence and allows you to handle whatever life throws at you.
You can sign up to become a YOCISCO Insider. This will keep you updated on promo codes, discounts, latest release and any other great offers
Boxer briefs have longer legs which extend farther down your thighs, while the legs on trunks are shorter and squared off.
- First Class Shipping: $6.00
- Priority shipping: $8.00
We do offer international shipping. Fees vary.
YOCISCO is not liable for any loss or damages that incur during transit. Liability is the responsibility of the carrier. All purchases are made at the buyers’ own risk. YOCISCO does not assume any responsibility for lost or damaged packages. Please contact customer service via our contact us page and we will attempt to help you as best we can.
We restock our essentials typically in the spring. All other items will likely not be restocked.
Absolutely! All of our undergarments are made from bamboo which means they are moisture-wicking and quick drying. The fabric is skin safe so no need to be concerned with chafing. Our high-density waistband lay comfortably against your skin, which allows the underwear to move with your full range of motion. All these aspects working together makes for the world’s best underwear
Our “Free shipping” covers all standard shipping and handling charges for members of our rewards program. It does not include expedited shipping, non-standard shipping, return-shipping, customs and/or import/export fees, or fees charged by any party other than YOCISCO.