Thank you for ordering from YOCISCO.com! We are sure you will absolutely love your YOCISCO products. We understand there may be a need to exchange an item but due to health code regulations, YOCISCO underwear may not be returned or exchanged. If you are not completely satisfied with the product please contact me at firstname.lastname@example.org.
YOCISCO assumes no liability for customers’ not following specified details and instruction, in regards to use and care instructions of products and submitting order(s) for the wrong color and or design.
Weekend Bag Exchange Policy
The YOCISCO weekend bag carries a 30-day money back guarantee. If you are not completely satisfied with the product and are within the guarantee time frame, we ask that you contact our customer service department at email@example.com to obtain a return material authorization (RMA) number. We will then issue you a full product price refund upon return of the product. Our customer service agents and product technicians will help resolve any questions you may have and help ensure you’re receiving optimal results from YOCISCO.com. Please note that we CANNOT issue refunds for YOCISCO orders that are returned without an (RMA) or are returned after the Return Policy Period has expired. Your 30-day guarantee begins the day that the USPS tracking number shows delivered. Please keep all receipts and delivery notices on file. Any orders that are returned beyond the Return Policy Period will not be returned to the customer, unless requested by the customer, and the customer agrees to pay a $15.00 Re-Shipment Fee.
All verified exchange and return items must be returned in “As New” condition, any alteration of any item of merchandise void’s exchange/return policy. (Example: Washing, drying, removal of manufacturers label/ care tags)
Return Shipping Method and Refunds:
Refunds on YOCISCO orders cannot be issued without a Return Material Authorization number (RMA). Please ship your product order back to us via traceable USPS method to insure proper crediting. Upon receipt of the items, we will issue a full product price refund. For refunds please allow up to two billing cycles for the credit to appear on your credit card statement.
We reserve the right to modify any and all design/logo’s at our discretion, furthermore, orders received but yet to be processed may be upgraded, without notice and at no additional charge. Statements will not change.